Refund Policy for Webinars
Registrant may request a full refund in writing up to 7 a.m. Eastern on the webinar date. Requests for refunds after the webinar date will not be granted unless there is a documented hardship. In which case, following an individual review, a refund may be granted, less a 25% processing fee.
Refund requests must be in writing and within 30 days of the webinar date.
Refunds for Online Products
Purchasers may request a refund for online products up to 30 days after the purchase date.No refunds will be issued after 30 days from the purchase date. No refunds will be issued once a course is completed. No verbal or phone request for refunds will be taken. All requests must be in writing.
Registration Deadlines
Registrations must be received by 5 p.m. Eastern the day before the first day of the webinar.
Group Discounts for Hot Topics Webinars and License Renewal Webinars Only
Each webinar attendee must register separately. Registrants will receive a unique link to join the webinar that is not to be shared with others.
If five or more AIA members from the same firm or organization register for the webinar (both days for the Fall Hot Topics and all four days for the License Renewal Webinar), each registered person is eligible for a 15% discount off the registration fees.
These discounts do not apply to nonmember fees or late fees and they may not be used in conjunction with other discounts. To take advantage of this discount, please call AIA Florida to register everyone at the same time.
Cancellations for License Renewal Seminars
Cancellations must be submitted in writing and requested more than five business days before the course presentation date to receive a full refund. Cancellations requested after the five-day cutoff will not receive a refund unless there is a documented hardship. In this case, following an individual review, a refund may be granted less a $75 cancellation fee.
No refund requests, regardless of hardship, will be considered more than 90 days after the conclusion of the event.
Cancellations for Hot Topics
Cancellations must be submitted in writing and requested more than five days before the course presentation date to receive a full refund.
Cancellations requested after the five-day cutoff will not receive a refund unless there is a documented hardship.
No refund requests, regardless of hardship, will be considered more than 90 days after the conclusion of the event.
Speakers
Speaking opportunities at live seminars are available through sponsorship or by selection by AIA Florida staff and the association's Professional Development Committee. Potential speakers may submit their content and credentials to AIA Florida for review and consideration.
Presentation Materials
Presentation material will be available electronically in advance of the program. An email will be sent to all registrants with a link to access the presentations.Please Note:The email address used during registration is the one used to send electronic material. To avoid missing this email, please make sure AIA Florida is not flagged as junk mail or spam by you or your firm.
Subsitutions, Transfers and Cancellations
A registrant may substitute another registrant up to the beginning of the first morning session. If the event has a non-member fee, and a nonmember substitutes for a member, the nonmember will be charged the applicable nonmember fee.
No verbal or phone request for cancellations will be taken. All requests must be in writing.
There will be no transfer or refund granted after the course presentation date.
Children younger than 16 are not permitted at AIA Florida continuing education programs.
Special Accommodations
In accordance with the American Disabilities Act (ADA), AIA Florida will try to reasonably accommodate anyone disabled and in need of special services. Please inform AIA Florida staff in advance of any special needs requests.
Consent to Use Photographs
By attending an AIA Florida event, you grant permission to AIA Florida to use your name, image, and/or voice in any of AIA Florida’s electronic, print, or multimedia publications (including but not limited to internal or external publications or media sources via newspaper articles, television coverage, online/web content, social media outlets, and any other print or electronic publications by AIA Florida) and agree that you will make no monetary or other claim against AIA Florida relating to this use of your name, image and/or voice. Minors will not be photographed, videoed or recorded or their images or voices used by AIA Florida without the written consent of parents or legal guardians.
AIA Approval
All content will be submitted to AIA CES for course approval with AIA Florida's provider number. AIA Florida will be responsbile for registrations, attendance tracking and reporting for any CE event with AIA Florida's course number.
